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Privacy Policy

A LEGAL DISCLAIMER

Bolt Electrical Services (“we”, “our”, “us”) is operated by Sam Davies, sole trader trading as Bolt Electrical Services. We are committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you interact with our website or services.

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We may collect and process the following personal data when you use our website or contact us:

  • Name

  • Email address

  • Phone number

  • Postal address

  • Any other information you choose to provide in forms or communications

We also collect information automatically through:

  • Google Analytics

  • Wix’s built-in tracking and cookies

HOW WE USE YOUR INFORMATION

We use the information we collect to:

  • Respond to enquiries

  • Provide quotations and services

  • Communicate with you about your request

  • Improve our website through analytics

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We process your personal data under the following lawful bases:

  • Contract – to provide quotes or services you have requested

  • Legitimate Interests – to respond to enquiries and improve our services

  • Consent – where you have agreed to the use of cookies or analytics

DATA SHARING & RETENTION

We do not sell your personal data. We may share data with trusted third-party service providers where necessary, for example:

  • Wix (website hosting and form submissions)

  • Microsoft Outlook (email communications)

  • Google Analytics (website usage tracking)

These providers may process data outside the UK. Where this occurs, we rely on appropriate safeguards, such as adequacy decisions or standard contractual clauses.

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We retain your personal information for up to 12 months from the date of collection, unless we are required by law to keep it longer. After this period, your data will be securely deleted.

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Our website uses cookies provided by Wix and Google Analytics. These help us understand how visitors use our site and improve its performance. You can manage or disable cookies through your browser settings.

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YOUR RIGHTS

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Under UK data protection law, you have the right to:

  • Access the personal data we hold about you

  • Request correction of inaccurate or incomplete data

  • Request deletion of your data

  • Object to processing or request restrictions on processing

  • Request a copy of your data in a portable format

  • Withdraw consent (where applicable)

To exercise your rights, please contact us using the details below.

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If you have any questions about this Privacy Policy or how we handle your data, please contact:

Sam Davies
Trading as Bolt Electrical Services
Email: info@boltelectricalservices.co.uk

If you are not satisfied with our response, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO): www.ico.org.uk

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